Help and Frequently Asked Questions
About Greek Sales Online
Greek Sales Online is your go-to online resource place for unique MADE IN GREECE products delivered from high-profile international manufacturers and factories around the country. Our team never stops sourcing the highest quality products and seamlessly delivering them right to your door.
For as to choose the
right natural Greek products for the USA market, we focus on the best of the
best. Extra Virgin Olive Oil (EVOO), Greek Honey, and Personal
Health products: prioritize them with perceived unique health/beauty
benefits…for example…
- Herbs: Greek oregano, saffron (Kozani Crocus), Truffle
and Mastiha. - Cosmetics: Olive oil/natural ingredient-based clean-label,
anti-aging and organic skincare. - Unique Foods: Halkidiki and Kalamata olives
- Premium Quality: Emphasize certified organic and high polyphenol
EVOO/cosmetics. - Health Focus: Target health-conscious U.S. consumers,
- especially Millennials/Gen Z, interested in the Mediterranean diet and natural ingredients.
All the time! New merchandise is added on a rolling basis. Subscribe to our newsletter to keep up to date on our latest objects and editorial.
Every product that you are seeing is from GREECE; it is a product that has been made exclusively in the country! We import natural products like Olive oil, Honey, Personal Care and more...
Orders
Once you have purchased an item, just add it to your cart by clicking on the “Add to Cart" button. Products in your cart are reserved for you only after you have successfully completed the checkout process.
Unfortunately, we cannot meet all requests to reserve items. As many of our pieces are one-of-a-kind or limited edition, there is always the possibility that items may sell out. Therefore, we highly recommend purchasing swiftly in order to avoid disappointment.
After you've placed your order and your payment and shipping details have been verified, you will receive an Order Confirmation by email.
Once we confirm the availability of your purchase with our vendors, your order will be prepared for dispatch.
Payments
We accept payment with Shopify payments, Stripe, Visa, MasterCard, American Express etc.
Please make sure to specify your order number in your wire transfer and to always pay separately for separate orders. Depending on your bank, sometimes it may take between 4 to 6 business days until your payment reaches us.
You can comfortably and securely pay with your credit card during checkout. We accept MasterCard, Visa, and American Express.
Unfortunately, we don't have Paypal payments yet!
Shipping
Customer Care Service includes logistics specialists who can securely coordinate all transportation matters on your behalf.
Shipping times will vary, as some products are dropshipped directly from the dealer. Within the US Parcels usually arrive between 2-3 weeks after your order. Bulky items usually arrive 3-5 weeks after your order. What ever is in our Warehouse can arrive within 5 business days
We completely understand that delivery of some our, one-of-a-kind products sometimes just can’t come fast enough. If you are interested in express delivery, please get in touch with us prior to your order at info@gfsshop.com. Please note that all express shipments are subject to a surcharge.
Returns
We are certain that you will love the products we offer. However, if you are not completely satisfied with your purchase, you may return any eligible product within 3 days of delivery. Please note that custom and made-to-order items may not be eligible to be returned. For more information read our return policy
If you believe you received an incorrect, misrepresented, or defective item, we do our best to process your refund swiftly. Please follow these simple steps:
1. Send us an email at info@gfsshop.com that informs us of your wish to return your purchase. For speediest processing, please include your name, telephone number, order number, and, where applicable, photographs documenting the damage or error.
2. Once your request is received and approved by our Customer Service team, we will send you a printable shipping label.
3. Refunds will be processed after the goods have been received by the dealer of origin. You are responsible for safely packing and shipping the item back to the dealer.
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Unanswered Questions?
For more information and requests, please get in touch via e-mail